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  • Dec 13
  • Software
  • Fayetteville, North Carolina
  • Installation Code
  • 4
  • REVIEW RATING 4/5

I Purchased Norton Anit virus software from Office Depot, attempted to install for the first time and got a message the code has been revoked. Norton nor office depot will help me. So I've paid 100.00 for software that doesn't work and no one will make it good. I contacted Norton Support and they failed to follow up with me every single time. 3 times to be exact. Every time I contacted... Read more

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  • Nov 25
  • Software
  • Rotterdam, South Holland
  • Account Renewal
  • 13
  • REVIEW RATING 4/5

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from Norton and the amount charged is more than 3 times higher than I payed before. First, Norton kept my auto renewal by default (cheating!) and second, they charged 45 euros extra costs without any notification (illegal!). This is ridiculous and I am not sure where to complain as they... Read more

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  • Nov 24
  • Software
  • Stafford, Virginia
  • Norton Internet Security
  • 14
  • REVIEW RATING 3/5

It locks up my pc during scans it just stops so I have to hadrboot my pc then deinstall norton. Put the norton *** back on and it will work for a bit then the problem reoccurs. The tech support I cant understand them they dont speak english and they are also rude. Cant even communicate with the norton indians. RUDE *** WHO DONT SPEAK ENGLISH. Norton as a company is *** they under pay there... Read more

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  • Oct 27
  • Advertisements and Cons
  • Antivirus Renewal
  • 35
  • REVIEW RATING 3/5

At least a month before my Norton antivirus expired, I began to get emails warning me that I was going to be in extreme danger if I didn't renew at their outrageous price. I knew that I could find a better price and I did not need software for 3 computers this year, so I ignored the emails. On Saturday, after the banks close, they stole the $80 out of my bank account saying that I had signed up... Read more

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  • Oct 21
  • Software
  • Washington, United States
  • Norton Antivrus Update
  • 37
  • REVIEW RATING 4/5

We recently bought an HP Envy touch screen computer from Costco, running Windows 8. It was the display model, and came with Norton on it already. We decided to pay the $60 and update the software. The main purpose of the computer was so my kids could do their homework and web research for school. Within a week, Chrome would hardly load. IE wouldn't load at all. EVERY WEBPAGE we opened, we'd... Read more

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  • Sep 04
  • Software
  • Balga, Western Australia
  • Poor Customer Service
  • 27
  • REVIEW RATING 3/5

For the 3rd year in a row I have experienced problems renewing my Norton Anti Virus for Mac. There is no email conformation after a purchase even though the website stated one would be sent so I ended up placing another order and having a second charge to my credit card. Customer support was ZERO! I am switching to another product. Fromprevious years of renewal issues, I can say customer support... Read more

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  • Aug 28
  • Software
  • Security Problems Notifications
  • 32
  • REVIEW RATING 4/5

I don't have Norton Anti-Virus software on my laptop and don't want it but I kept getting notifications that my laptop was having security problems. I use Sophos and am very satisified with the performance - they quarantined a virus. When I called Norton to tell them to get their virus notice off my laptop, they wanted me to allow them to hook up to my computer. Like - no! Then he asked me if I... Read more

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  • Jul 30
  • Software
  • Norton Antivirus
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

I noticed that there was no anti-virus on computer. Don't know what happened to previous program. Since downloading it, all internet activity (through Chrome) is much slower, I cannot get Internet Explorer to load at all. This is not what I expected, and I don't understand. A scan shows "no threats", but then what has happened? I went on to the site and disabled as many internet checks, parental... Read more

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  • Jul 22
  • Software
  • Software Renewal Charge
  • 4
  • 4
  • 48
  • REVIEW RATING 5/5

When I renewed my Norton Anti-Virus in 2013 I was offered a savings if I signed up for two years, which I did. After only one year they are trying to charge me again. When I call them, they tell me they have no record of a 2 year purchase, in fact that don't even show that I renewed at all in 2013. I asked them why I had the service if that was the case. They say they have no record of a... Read more

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  • May 09
  • Software
  • Pittsburgh, Pennsylvania
  • Norton Updates
  • 21
  • REVIEW RATING 3/5

2 different version of norton anti virus internet security, critical updates would not download or install....1st time i bought a newer version, even though i had time remaining....this same issue happened again today 5/9/14, to fix issue, i uninstalled, and re-installed the product, product did tell me to contact support..however, too much work/time...also another time norton messed up my... Read more

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