Norton Antivirus Complaints and Reviews

  • Product1 votes
  • Auto billing2 votes
  • Talking to overseas reps1 votes
  • American co using cheap labor1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Apr 28
  • Software
  • New Port Richey, Florida
  • Subscription
  • 2
  • 2
  • 8
  • REVIEW RATING 4/5

Norton Automatically debited $64.19 from my bank account. They said that I had signed up to automatically renew my subscription. I know this is not true because I NEVER automatically renew anything. I shop around ALWAYS for the best price. My previous subscription price was $32.09. One of the first options on their phone system is whether you are calling regarding automatic renewal being debited... Read more

Was this review helpful? 0 0

  • Apr 22
  • Software
  • Norton 360
  • 1
  • 1
  • 7
  • REVIEW RATING 4/5

It has finally reached a point that I am no longer doing business with ANY US based company that is outsourcing it's customer support overseas. Don't get me wrong; I am not holding this against the people overseas that are probably just doing the best they can as well - but after having dealt with failed call backs, disconnects, language barriers, deception, terrible customer service and more, I... Read more

Was this review helpful? 1 0

  • Mar 31
  • Software
  • Aurora, Colorado
  • Credit Card Charge
  • 1
  • 1
  • 18
  • REVIEW RATING 4/5

Last year I had contacted Norton to discontinue auto-charging my card. This year I was unable to respond to charge within their 60 day window due to illness. Norton was unwilling to assist. The fact that I contacted them LAST year had no baring on the fact that they charged my card when I asked them not to. and the first time I contacted them was several weeks ago. I hope anyone else STOPS... Read more

Was this review helpful? 0 0

  • Feb 23
  • Software
  • Antivirus Software
  • 1
  • 1
  • 20
  • REVIEW RATING 4/5

These curry munchers hve scammed me a amount of 400£ .when i asked for a refund they have not give it back.iam a pensioner can anybody help me from the issue so that i can have my money back also that was dave stanley who scammed me in this same and when i asked me for a refund he said will not give it to you iam not impressed with norton service who has stolen my money these people are thieves... Read more

Was this review helpful? 0 0

Same experience as above. Complete BS upsale for a norton install problem l. Add comment

  • Jan 27
  • Software
  • Sunnyside, Washington
  • Norton Security
  • 2
  • 2
  • 49
  • REVIEW RATING 4/5

I recently purchased Norton Security at Costco - since it's cheaper there than renewing with Norton. When I tried to install it - no disk this time - just an intent site and tech support number I was informed that I had over 13,000 errors on my computer and needed to purchase 3 more items to fix it. The tech spoke very poor English and was very hard to understand. He had me turn over control... Read more

Was this review helpful? 0 0

Total rip off...thought i had got through to norton.they wiped off the antivrus i had..did not install what they said they were going to..gave me numbers tp call for tech support and you can never get through...it is a total scam . Add comment

  • Dec 13, 2014
  • Software
  • Fayetteville, North Carolina
  • Installation Code
  • 29
  • REVIEW RATING 4/5

I Purchased Norton Anit virus software from Office Depot, attempted to install for the first time and got a message the code has been revoked. Norton nor office depot will help me. So I've paid 100.00 for software that doesn't work and no one will make it good. I contacted Norton Support and they failed to follow up with me every single time. 3 times to be exact. Every time I contacted... Read more

Was this review helpful? 0 0

  • Nov 25, 2014
  • Software
  • Rotterdam, South Holland
  • Account Renewal
  • 25
  • REVIEW RATING 4/5

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from Norton and the amount charged is more than 3 times higher than I payed before. First, Norton kept my auto renewal by default (cheating!) and second, they charged 45 euros extra costs without any notification (illegal!). This is ridiculous and I am not sure where to complain as they... Read more

Was this review helpful? 0 0

  • Nov 24, 2014
  • Software
  • Stafford, Virginia
  • Norton Internet Security
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

It locks up my pc during scans it just stops so I have to hadrboot my pc then deinstall norton. Put the norton *** back on and it will work for a bit then the problem reoccurs. The tech support I cant understand them they dont speak english and they are also rude. Cant even communicate with the norton indians. RUDE *** WHO DONT SPEAK ENGLISH. Norton as a company is *** they under pay there... Read more

Was this review helpful? 2 0

Had an experience with Norton Antivirus?

Write a review
Did not find what you were looking for?
 
×
You are reading about Norton Antivirus.
Filing a new complaint about
×