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  • Jan 27
  • Software
  • Sunnyside, Washington
  • Norton Security
  • 1
  • 1
  • 8
  • REVIEW RATING 4/5

I recently purchased Norton Security at Costco - since it's cheaper there than renewing with Norton. When I tried to install it - no disk this time - just an intent site and tech support number I was informed that I had over 13,000 errors on my computer and needed to purchase 3 more items to fix it. The tech spoke very poor English and was very hard to understand. He had me turn over control... Read more

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Total rip off...thought i had got through to norton.they wiped off the antivrus i had..did not install what they said they were going to..gave me numbers tp call for tech support and you can never get through...it is a total scam . Add comment

  • Dec 13, 2014
  • Software
  • Fayetteville, North Carolina
  • Installation Code
  • 16
  • REVIEW RATING 4/5

I Purchased Norton Anit virus software from Office Depot, attempted to install for the first time and got a message the code has been revoked. Norton nor office depot will help me. So I've paid 100.00 for software that doesn't work and no one will make it good. I contacted Norton Support and they failed to follow up with me every single time. 3 times to be exact. Every time I contacted... Read more

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  • Nov 25, 2014
  • Software
  • Rotterdam, South Holland
  • Account Renewal
  • 19
  • REVIEW RATING 4/5

I have just realized that I got 65 euros charged for renewal of my account last year. I did not see any email from Norton and the amount charged is more than 3 times higher than I payed before. First, Norton kept my auto renewal by default (cheating!) and second, they charged 45 euros extra costs without any notification (illegal!). This is ridiculous and I am not sure where to complain as they... Read more

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  • Nov 24, 2014
  • Software
  • Stafford, Virginia
  • Norton Internet Security
  • 21
  • REVIEW RATING 3/5

It locks up my pc during scans it just stops so I have to hadrboot my pc then deinstall norton. Put the norton *** back on and it will work for a bit then the problem reoccurs. The tech support I cant understand them they dont speak english and they are also rude. Cant even communicate with the norton indians. RUDE *** WHO DONT SPEAK ENGLISH. Norton as a company is *** they under pay there... Read more

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  • Oct 27, 2014
  • Advertisements and Cons
  • Antivirus Renewal
  • 42
  • REVIEW RATING 3/5

At least a month before my Norton antivirus expired, I began to get emails warning me that I was going to be in extreme danger if I didn't renew at their outrageous price. I knew that I could find a better price and I did not need software for 3 computers this year, so I ignored the emails. On Saturday, after the banks close, they stole the $80 out of my bank account saying that I had signed up... Read more

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  • Oct 21, 2014
  • Software
  • Washington, United States
  • Norton Antivrus Update
  • 41
  • REVIEW RATING 4/5

We recently bought an HP Envy touch screen computer from Costco, running Windows 8. It was the display model, and came with Norton on it already. We decided to pay the $60 and update the software. The main purpose of the computer was so my kids could do their homework and web research for school. Within a week, Chrome would hardly load. IE wouldn't load at all. EVERY WEBPAGE we opened, we'd... Read more

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  • Sep 04, 2014
  • Software
  • Balga, Western Australia
  • Poor Customer Service
  • 30
  • REVIEW RATING 3/5

For the 3rd year in a row I have experienced problems renewing my Norton Anti Virus for Mac. There is no email conformation after a purchase even though the website stated one would be sent so I ended up placing another order and having a second charge to my credit card. Customer support was ZERO! I am switching to another product. Fromprevious years of renewal issues, I can say customer support... Read more

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  • Aug 28, 2014
  • Software
  • Security Problems Notifications
  • 35
  • REVIEW RATING 4/5

I don't have Norton Anti-Virus software on my laptop and don't want it but I kept getting notifications that my laptop was having security problems. I use Sophos and am very satisified with the performance - they quarantined a virus. When I called Norton to tell them to get their virus notice off my laptop, they wanted me to allow them to hook up to my computer. Like - no! Then he asked me if I... Read more

Was this review helpful? 1 0

  • Jul 30, 2014
  • Software
  • Norton Antivirus
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

I noticed that there was no anti-virus on computer. Don't know what happened to previous program. Since downloading it, all internet activity (through Chrome) is much slower, I cannot get Internet Explorer to load at all. This is not what I expected, and I don't understand. A scan shows "no threats", but then what has happened? I went on to the site and disabled as many internet checks, parental... Read more

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