Norton AntiVirus
Reviews and Complaints
My account
- This is like cheating the customer
Preferred solution: Full refund
User's recommendation: Get their approval before doing anything like this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequest a refund
Money was taking out of my checking account in the account of $166.20 on the October 26th 2022 and I Notified my bank the I didn't Authorize This transaction so my bank Reverse it and Norton 360 took $166.20 out again on the November 18th. And I spoke with Representative who canceled and Issued me a refund to my card on file and I still haven't received my refund and I think this is a problem. And now I'm being told that I have to wait for a check to be sent to me and that's going to take 4-8 weeks for me to be cut and that's a problem and I'm about to give this to my lawyer to deal with.
The Reference number :7428**** RMA100000****01234****
Amount Refunded: $ 166.20
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInvoice for $649.99 internet security
- Someone who can create a message that looks so real
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhy I was charged so much 118..24
Preferred solution: What was I charged 118.24 for?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- Too expensive
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service no staff to talk to customer
- Poor
Preferred solution: Full refund
User's recommendation: No way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Louis, MissouriSuspected scam email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Shamokin, PennsylvaniaNo Answer
User's recommendation: Don’t purchase
Something fishy with Norton customer service
Unsatisfied customer
- Good antivirus
- Bit pricey
Preferred solution: Full refund
User's recommendation: Make sure you get the right price before you purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed my money back
- No need services
- Charge without authorization
Preferred solution: Full refund
Potential scam
User's recommendation: Warnings to others
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDemande remboursement de 103,47 $ pour renouvellement d'abonnement que je n'ai pas demandé
I do not like not being able to talk to a person directky
User's recommendation: I know you are going automated new customers get used to it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSince three years, I have never problem with Norton. But recent years 2022 October Norton very bad. Associate put me in wrong situation. Give my money back. I am stroke patient.
Not being solved
Resolve not being so far.
- Classic antivirus
Preferred solution: Price reduction
User's recommendation: Never
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seems there is a problem somewhere with windows 11 and not norton