Norton AntiVirus
Reviews and Complaints
No live representative
User's recommendation: Cancel your subscription
HIGHLY PISSED!!!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPossibly scam for renewal fee
Preferred solution: To see if you think it was a scam and what price did I pay for protection for how long and renewal
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: To try to get a refund.
Company fixed the issue and I have been provided with apology. After being on a loop constantly, I eventually phoned the UK phone number (I live in Portugal). Matter was resolved immediately, and full refund was in my account within 3 days.
Preferred solution: Full refund
Fraud
Preferred solution: A person to talk to without filling out these stupid forms
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Locust Grove, GeorgiaI want to cancel my subscription
User's recommendation: None I do not care to write anything positive. I’m a pissed customer and I want this product gone off my computer and cellphone!
Ripped Off
- Nil
- Lots
Preferred solution: Full refund
User's recommendation: Don’t use Norton
New purchase problems
Preferred solution: Full refund
User's recommendation: Not Applicable
I have a request for update on my billing information and I don't know if it's real or not
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWant my money refund.
Preferred solution: Full refund
User's recommendation: Worst
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Asnes, InnlandetWhy is money taken from my account
User's recommendation: No recommendations
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNotification of $899.99 charge to my account !
After contacting Norton I find that their customer service SUCKS! take my advice and STEER CLEAR OF NORTON, they are worse than any malware could possibly be and I wouldn't trust Life Lock if my life depended on it.
I do NOT touch links on such messages...period! I have not seen this charge YET on my account, and I had better NOT! The phone numbers given on the messages do not match the numbers given here or by searching the Internet so I am suspicious. If you need more info I can provide it, just let me know.
The account number on this notice is : 1567-78****440823*-***43 and the billing date was for October 30, 2023.
Please check into this and contact me by EMAIL at larryboydston285@***.com or by PHONE : 913-710-****. I DID have Norton Antivirus on a previous laptop but don't see how that could cause this problem.
Preferred solution: I just do NOT want to be charged for what I did NOT purchase and let people now about this possible scam.
User's recommendation: Norton Life Lock Scam....BEWARE!
Never ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel
Preferred solution: Full refund
Attemped to scam me for over $300. by customer service agent
User's recommendation: Dont!!!!!
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