due for renewal, not tech knowledge/ need to speak with a human being. At age 85, I need to be able to renew by phone & cannot get a telephone number rather than the continued frustrating repeat of the same boxes to fill out over and over and over again that gets me no where.
Are you guys a candy store operation or a big time security firm? My email is : email@example.com I am gong to bed now and hope I dont have to change my security company because of the stupid set up you have on the internet.
Having read the "Pissed off" section, I believe you need to review the manner in which you interact with your clients. To say I am disappointed would be a massive understatement.
Product or Service Mentioned: Norton Antivirus Technical Support.
Reason of review: Poor customer service.