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Contact Norton AntiVirus Customer Service

How to Reach a Person at Norton AntiVirus

Verified Contact Information

Toll-Free Number:

  • 1-855-815-2726
Call customer service
Send Message

Customer Service:

  • 1-844-488-4540
    Cancellation/Termination
  • 1-800-416-0599
    LifeLock by Norton
  • 1-855-992-1397
    ReputationDefender by Norton

General Info:

  • 1-833-766-7866

Legal:

  • 1-800-543-3562
    Privacy Inquiries

Norton AntiVirus Emails:

Accessibility
Customer Service
Report a Potential Security Issue, ReputationDefender by Norton
Legal
DMCA Inquiries, Privacy Inquiries, Trademark Inquiries
Media
Press Inquiries
Report Fraud
Email Scams
opensource@symantec.com
nll_privacy@nortonlifelock.com
Privacy Inquiries

Norton AntiVirus Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Norton AntiVirus Phone Number
1 (855) 815-2726
Average Hold Time
00:03:51
Average Calls duration
8 minutes
Most Popular Norton AntiVirus Email Address
opensource@symantec.com
Norton AntiVirus Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Norton AntiVirus Customer Service?

Most Popular Number:

(855) 815-2726
Total calls: 2 920 Issues resolved: 123 Last call: May 18, 2026

Norton customer service offers round-the-clock expert assistance to address various computer and device-related issues, including account support, device protection, and troubleshooting. You can contact Norton's 24/7 support phone number and receive personalized and friendly guidance from the customer care team. For general inquiries and assistance, customers can contact the Norton Antivirus phone numbers 1-855-815-2726 and 1-833-766-7866. If you require assistance with cancellation or termination of Norton Antivirus products and services, you can reach phone number 1-844-488-4540. This comprehensive list of the phone numbers ensures customers receive tailored support for their concerns professionally and efficiently.

The company provides a couple of Norton customer service email addresses if you wish to contact support via email. For instance, if you are trying to contact Norton customer support for potential security issues, you can contact the company at security@nortonlifelock.com. Similarly, for inquiries regarding Reputation Defender, the contact email address is support@reputationdefender.com. Norton offers IT troubleshooting services for computers, laptops, mobile devices, and peripherals. Furthermore, Norton customer care can also be contacted via their application, ensuring a round-the-clock availability for technical support. This approach highlights the Norton customer support team’s dedication to addressing security concerns promptly and delivering practical technical assistance.

Norton Antivirus contact team can be reached through their live chat option, conveniently located on the official website as a yellow chat button. The Norton chat support feature is hosted by a virtual assistant named Kate, who is programmed to assist you with various issues, such as billing inquiries, error resolutions, activation help, and further cancellations. Furthermore, users subscribed to Norton Ultimate Help Desk can access Norton's 24/7 support phone number or the online chat service. The chat support functions as a personalized IT department, efficiently resolving technical problems.

The Norton address in the USA, located at 60 E. Rio Salado Pkwy, Suite 1000, Tempe, Arizona 85281, USA, serves as the critical point of contact for customers seeking various services related to cybersecurity. This Norton Antivirus address serves as a platform for customers to inquire about account assistance, technical support, subscription particulars, and more. For instance, if you encounter challenges with Norton antivirus subscription or confront technical intricacies, they can utilize this address to initiate written correspondence for issue resolution. Customers can also use the address to provide feedback, report potential security threats, or request information about Norton's range of security products. This physical address offers a formal and dependable avenue for customers to engage with Norton Antivirus, ensuring that your queries and concerns are addressed promptly and effectively.

PissedConsumer Club

Contact Information

Norton AntiVirus Website:

Norton AntiVirus Help Center:

Corporate Office Address:

NortonLifeLock Inc.
60 E.Rio Salado Pkwy, Ste 1000
Tempe, Arizona 85281
United States

Other Info (opening hours):

Other Locations:

380 Ellis St

Mountain View CA, 94043


Ballycoolin Business Park

Blanchardstown

Dublin 15

Ireland


Independent EU GDPR Data Protection Officer

Pembroke Privacy Ltd.

4 Upper Pembroke St.

Dublin 2

Ireland DO2VN24

More contact details

Summary of Norton AntiVirus Customer Service Calls

4.5K TOTAL
CALLS
08:12 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Norton AntiVirus?

Activation/ Cancellation Question:

  • “To cancel subscription”
  • “I wish to cancel my subscription”
  • “Cancel Norton”

Payments and Charges Question:

  • “Took money from my credit card”
  • “Unauthorized payment”
  • “I was charged and didn't authorize the transaction”

Product/ Service Question:

  • “My registered phone number has been disconnected and unable to receive the code for login”
  • “My anti virus not working”
  • “Norton very slow down my IPhone so do not need it”

Account Question:

  • “Norton has my vault locked I need it unlocked”
  • “I have not opened an account”
  • “I was trying to log in. Just got my code number. Your not around.”

Request for Information Question:

  • “How to talk to customer service”
  • “To find out if my phone is compromised and has virosis and an explained answer to my subscription”
  • “Need to find out about the app.”

Refund Question:

  • “Refund of subscription”
  • “Refund”
  • “Refund not sent yet”

Website/ Application Question:

  • “Install Norton on my iPhone”
  • “I can’t install my antivirus on my computer. I have a bug McAfee keep”
  • “I can't install the product I'vebought”

Staff Question:

  • “Service fee”
  • “No service”
  • “Want to order service”

Return/ Replace Question:

  • “Want to change my cc number”
  • “Need to change my email address and change my credit card info”
  • “Change verify phone number”

Cards Question:

  • “Want card refund, already purchased hard copy ready to install 2 weeks on renewal date”
  • “For reinstatement and to change card pay#”
  • “Check, money taken from credit card”

Shipping and Delivery Question:

  • “Cannot get the deluxe after payment. Isn’t a Microsoft-verified app”
  • “Where is my 360 anti virus? I need a person to give my new charge # to.”
  • “I purchased your Norton 360 online and have not received anything from you all and I can’t even check my card balance.”

Employment Question:

  • “Have a virus and paid for it and was transferred to Jackson and he has just quit on me said he would call right back and he has not finished his job and will not call back”

Other Question:

  • “To get protection”
  • “Norton core protection keeps disabling daily. I turn back on, it turns off”
  • “Security on device”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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