I'm furious. I spoke with an agent last year about my bank account being debited for norton renewal.
He said I had signed up for auto renewal which I did NOT so I asked for a refund and to cancel auto renew. I paid on my own the following month. Fast forward a year later, auto renewal was back on it just happened to me again.
Beware! Sneaky norton they're supposed to make us feel safe but can't be trusted for billing