Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Value for money

I'm furious. I spoke with an agent last year about my bank account being debited for norton renewal.

He said I had signed up for auto renewal which I did NOT so I asked for a refund and to cancel auto renew. I paid on my own the following month. Fast forward a year later, auto renewal was back on it just happened to me again.

Beware! Sneaky norton they're supposed to make us feel safe but can't be trusted for billing

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