I noticed monies out of account for Norton, Bank said it as Norton Security, never purchased this as I use Panda, called customer services to ask why. Engineer told me to get PC to arrange refund - i though he was directing me to site.
I have no computer knowledge and asked could this be e-mailed, he said no it must be done on line, I continually asked what he was doing and sking me to do - told it was for refund - nonsense it was so he could remotely access PC, I shut down computer and teminated call. Another engineer called 2 days later and let slip that the remote access ws to check my PC for Norton Security - dishonest and underhanded
Product or Service Mentioned: Norton Antivirus Technical Support.
Reason of review: Other issue.