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1.0
Norton Antivirus - I'm tired of being harrassed
Norton Antivirus - I'm tired of being harrassed
Norton Antivirus - I'm tired of being harrassed
Norton Antivirus - I'm tired of being harrassed
Norton Antivirus - I'm tired of being harrassed
Norton Antivirus - I'm tired of being harrassed
I had Norton at 1 time, but it wasn't worth a crap so I canceled it. I've gotten endless emails 1 right after the next every single day saying my subscription has ran out, then saying its about to expire, then saying I better renew it. Just sos every damn day and when...
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1 comment
#1940795

Mark the email(s) as spam or junk or block them from within your email provider depending on which one you use.

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ID
#2243339 Review #2243339 is a subjective opinion of poster.
Cons
  • Customer service and lack of responsiveness
Preferred solution
Stop contacting me PERIOD.

Charge of a service I never requested or utilized.

On my monthly statement dated June 4, 2021 I was charged A$ 39.99 via Google for G.CO/HELPPAY#. I never requested nor use this service. I want to get a refund and also I would like to pay Norton bills for my subscriptions directly to you with no mediation with third parties. I have no control of what I am paying or for what. If you can not email me an invoice please remove me and my credit card details from your list as I do not like this kind of contactless business, so please no more DEBIT on renewals I will be informing American Express about. NOTE I do not find a Order or Contract ID !!!!!
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#2624049 Review #2624049 is a subjective opinion of poster.
Location
Sydney, New South Wales

Awful technical support, outsourcing will be the demise of what was a great company :(

2.6
Impossible to get appropriate technical support. Outsourced support to outside US not capable of scheduling resolution session to resolve issue with blocking library after more than 3 weeks calling online and for phone support :(

User's recommendation: Not recommended.

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#2616710 Review #2616710 is a subjective opinion of poster.
Location
Miami, Florida
New Reviewer

Your email asking for cllarification

2.4
I basically have two issues to be clarified: 1. Why has Norton debited me for two amounts as per my last statement. 2. How do I know that my computer has the Norton in it. manneNmessages saying rthat my Norton has expired.
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ID
#2607244 Review #2607244 is a subjective opinion of poster.
Product
Norton Antivirus Antivirus
Cons
  • Slow in responding
Preferred solution
Reply to my complaint

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Verified Reviewer New Reviewer

Norton 360 Failure to update

For the past couple weeks I have been getting the following error when Norton 360 tries to update. Now my wife is also getting it on her machine. What is the problem. Norton Live Update Error updating product We were unable to update the product because we could not shut down all the drivers. As a result your Norton product is not running. To ensure protection, please restart your computer, which will apply the patch and restart your Norton product. There is a restart button at the lower right of the screen. Can you help resolve? Thanks

User's recommendation: Great product but what is the issue with updates???

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ID
#2577705 Review #2577705 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Not happy

1.0
I have wasted numerous hours trying to get an invoice &;;;;;;; making payment. I am NOT computor literate so all the different sites you provide means nothing. It would appear you don't cater for the over 60's. It will cost you business in the long term if you don't make paying an account simpleDependsDe .
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#2569405 Review #2569405 is a subjective opinion of poster.
Product
Norton Antivirus Account
New Reviewer

Can not obtain main Norton window

I have lost the main Norton window. Which normally flags up if I want to fix any possible antivirus' it's gone completely. Can you help? Yours faithfully. Charles Windsor.
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ID
#2566697 Review #2566697 is a subjective opinion of poster.
Pros
  • So far i have been pleased
Preferred solution
Let the company propose a solution

2.1
A year ago, during the pandemic, I started working from home. Since my wife was stuck with me, we had to share the computer I built another computer and used it for home and was able to connect to the server office. Since I was unable to obtain my usual antivirus...
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ID
#2558390 Review #2558390 is a subjective opinion of poster.
Location
Amarillo, Texas
New Reviewer

Pushed the wrong button

I pushed the wrong button trying to find the phone number for Norton. I've VERY happy with Norton and have been a satisfied customer for MANY years.
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ID
#2557393 Review #2557393 is a subjective opinion of poster.

Not Receive activation key

I was paid Rs.499/- today for subscribe Antivirus protection through online. But I din't receive the conformation mail of activation key of any. So pls. what can I do for the same.
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ID
#2545609 Review #2545609 is a subjective opinion of poster.
Location
Idukki, Kerala

Technical support

2.5
After getting help with my computer, its freeze my computer and until this day I cannot open my computer. I cannot see the option (Open). And I dont know what happened and what to do.
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#2539189 Review #2539189 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I have not been able to transfer Norton 360 to new laptop.

I can't change my username or password I have been trying now for 2 days. I have even spoken to the customer service, no help at all. I paid for this service less than 3 weeks ago and unfortunately my old computer had the blue screen of death shortly after I installed 360 on it. I am not very good with computers it's all gobbledygook to me. Looks like I will have to suffer the financial cost. Thanks, Norton from a very pissed off customer.

User's recommendation: Unless you are an absolute wiz with computer stuff don't get Norton.

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ID
#2510547 Review #2510547 is a subjective opinion of poster.
Location
Acton, England
New Reviewer

Cant reach through email. How do I reach the company????

1.0
I was contacted by Norton to say that he would be charged $279 for a renewal. I did not know that I had Norton I did not have a computer for years. I dont know when I signed up for Norton but I wanted to cancel that automatic renewal. Ive tried email Ive tried calling I cant find any way to contact them.

User's recommendation: Do not ever buy a Norton product.

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ID
#2508294 Review #2508294 is a subjective opinion of poster.
Location
Greensburg, Pennsylvania
Product
Norton Antivirus Antivirus
Pros
  • No pros
Loss
$279
Preferred solution
Full refund
New Reviewer

We called 1 84* 478 ****, these were Indian from India. They were very rude.

Your representatives from India were very rude and insulting. All I wanted them to remove my credit card number from the autorenewal, but they cancelled my valid subscription. Then somehow I managed to get account back. Could you please check if my account has been compromised by these so called Norton's representatives. Please reply at my email address: dscheuber12@***.com
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ID
#2506153 Review #2506153 is a subjective opinion of poster.
Location
Ottawa, Ontario
Preferred solution
Please check that my account has not been compromised in any way shape or form. Thank you for your support.

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Verified Reviewer New Reviewer

Did not agree for any money to come out of my account. I dont even use your product.

I had $129.99 come out of my account and I didn't even know as I don't use Norton for anything, could I please get a refund.
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ID
#2502550 Review #2502550 is a subjective opinion of poster.
Location
South Yarra, Victoria County

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Product nor found

1.0
Sad Order Number: NP27030**** not found ordered on Apr 3rd 21. I have searched all the internet but neither a mail address nor a contact number has been found.

User's recommendation: do not purchase any product of this company on pre payment mode. Because there is no guarantee whether the product will be shipped or not.

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ID
#2498078 Review #2498078 is a subjective opinion of poster.
Location
Indore, Madhya Pradesh

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