filters
state:
Show
city:
Show
product:
Show
Norton "tech support" oxymoron by phone or online chat is a waste of time they will not do anything to help you except waste your time and give scripted non answers they know nothing beyond there script supervisors and manager can careless about any complaint ( they...
Read more
h.kitchener
h.kitchener

Whenever I have purchased a new computer over the years the first thing I do if Norton is pre-installed is to get rid of it and make sure to use the clean uninstall to make su...

2.3
I didn't like
  • Talking to overseas reps
  • Scare tactics by norton virur reps
  • Customer service and lack of responsiveness
#1258107
Reply to reviews
I'll make it up. Error 8062-104. Just whatinhell is this? I adopted Norton software many years ago because I believed I knew its roots and thus its people new how to program. I was born in 1934. Makes me something like 83 years old? I've had to use computers...
Read more
Anonymous
Anon

What is your complaint? Is it service or product?

#1239911
Reply to reviews
Uninstalling is near impossible, and the program takes up the vast majority of my computing space no matter what I have it on. If the option were Norton or a virus, I would take my chances with the virus instead, the computer runs about the same with Norton as it does...
Read more
1.0
I liked
  • Running my computer like it was made in the 80s
I didn't like
  • Running my computer like it was made in the 80s
#1234411
Reply to reviews
I cannot believe they done it again. I had cancelled my subscription over a year ago and low and behold they took another € 64 again I have blocked them from doing it again but they will not refund anything that is over 60 days old. I am so angry with them, The have...
Read more
#1232748
Reply to reviews
Called in January to Cancel out my services, after getting thru that I received notification via email, that my auto pay was cancelled. Low and behold, March 1st, notified by my bank that my account was overdrawn after looking at my transactions and seeing a norton...
Read more
h.kitchener
h.kitchener

Auto pay is a very dangerous way of paying bills, wouldn't you now agree? Stop doing that.

#1201441
Reply to reviews
I cannot believe you have the audacity to sent me pop ups 3 - 4 times a day to renew my starter pack with you. I never asked for your product and because of my recent experience with you I never will. Why can't you just take No Thanks and leave people alone? Is your...
Read more
1.0
I didn't like
  • All of it
#1180503
Reply to reviews
I noticed from a recent bank statement that Norton took £59.99 out of my account on 5th December. I didn't authorise this payment to Norton and have no idea of what it is for. Secondly, I'm surprised that Norton charged me an exorbitant £129.00 in Jan 2018 for renewal...
Read more
1.0
#1175731
Reply to reviews
I just received an "IMPORTANT" letter via US Mail regarding my Norton account and that I must go to their website to TURN ON the auto renewal feature. My subscription renews in JUNE 2018! Norton and I 'got into it' in 2017 when I saw a suspicious charge to my bank...
Read more
#1169110
Reply to reviews
I purchase the 5 Device Licence from Amazon (email version) and it unusable. I have had account for years with Norton but none of the password I have used in the passed would work. I tried changing the password but that would not work. My efforts used the new version...
Read more
h.kitchener
h.kitchener

Uninstall Norton completely---make sure you download the small "clean uninstall" for Norton from either their website or online to ensure all files and other junk Norton puts ...

#1163396
Reply to reviews
I am disappointed that I have been charged without my consent in the last 5 years. Total $500 for auto renewal. This is unfair and not an ethical practice. Customer service claims that Norton send an email for auto renewal, these emails went unnoticed and Norton...
Read more
1.0
I didn't like
  • Auto renewal with out consent
  • This is like cheating the customer
  • No refund of my money
#1152450
Reply to reviews